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Everything you need to know about the product and billing.
You can track your order using the tracking link sent via SMS/Email after dispatch.
You may also find real-time status updates in your AviriseMart account under My Orders.
If tracking is unclear, feel free to contact our support team.
You can cancel or modify your order only before it is shipped.
Once dispatched, the order cannot be edited or canceled.
Please contact support immediately for urgent changes.
Orders may be canceled due to stock unavailability, payment issues, or incorrect address details.
In some cases, suspicious or incomplete transactions may also trigger cancellation.
Refunds for such cancellations are processed automatically.
Some items may ship separately based on availability or warehouse location.
Please check your order details to confirm partial shipments.
If something is missing, contact us and we’ll resolve it quickly.
Please check your order details to confirm partial shipments.
If something is missing, contact us and we’ll resolve it quickly.
If your order is damaged, incomplete, or incorrect, notify us immediately with photos.
We will investigate and arrange a replacement or refund as per policy.
Your satisfaction is our priority.
Once your return request is approved, we will email you a return label or schedule a pickup.
Simply print the label and attach it to the package.
Pickup details will also be shared with you.
Click “Forgot Password” on the login page and enter your registered email.
You’ll receive a password reset link within minutes.
Follow the instructions to set a new password.
Go to your account settings and select the “Change Password” option.
Enter your current password and choose a new one.
Save the changes to update your login credentials.
You can request account deletion by contacting our support team.
We will verify your identity before processing the request.
Once deleted, your account cannot be restored.
Refunds are processed within 3–7 business days after your returned item is inspected.
The amount is sent back to your original payment method.
You can check status in your account or contact support.
Go to “My Orders,” select your item, and choose “Request Return.”
Upload photos if needed and submit the request.
We will arrange pickup or provide a return label.
We offer a 3-day return window for eligible items.
Products must be unused, in original packaging, and meet return conditions.
Refunds are issued after successful inspection.
Free shipping availability will be displayed during checkout.
It may depend on promotions, order value, or product category.
Check your order summary to confirm before payment.
You can change your address before the order is shipped.
Once shipped, address changes are no longer possible.
Contact support immediately for urgent corrections.
Check your tracking link for live shipment updates.
Delays may occur due to weather, logistics, or location.
If delivery exceeds the expected window, contact support.
Yes, we deliver to most pin codes across India.
Enter your postcode on the product page or at checkout to confirm.
Some remote areas may have limited delivery options.
Refunds or payouts are processed within 3–7 working days after approval.
Funds are returned to your original payment method.
Bank processing times may vary slightly.
We accept UPI, Debit/Credit Cards, Net Banking, and Wallets.
All transactions are securely processed through encrypted gateways.
EMI options may be available for select cards.
Notifications are sent to update you about order status, offers, or account activity.
They help you stay informed about your shopping experience.
You can manage notification settings in your account.
Visit our Help Center for detailed guides on orders, returns, payments, and policies.
You may also contact support for personalized help.
We’re always here to assist you.
AviriseMart operates primarily online and does not require physical stores.
However, updates on any pickup centers or partner locations will be posted on our website.
You can check the “Locations” page if available.
The Seller Feedback Rating reflects customer satisfaction with product quality and service.
It is based on reviews and return rates for each seller.
Higher ratings indicate better reliability and performance.