Welcome to the AviriseMart Help Center

At AviriseMart.com (An Avirise Group), we believe shopping should be simple, smooth, and stress-free. Our Help Center is designed to answer your questions, guide you through our services, and ensure a seamless shopping experience from browsing to delivery.

🛒 Order Support

We're here to help you at every stage of your order.

Track Your Order

Once your order is shipped, you'll receive a tracking link via SMS and email. The tracking link provides real-time updates on your shipment status and estimated delivery date.

Modify or Update Order Details

Need to update your delivery address, phone number, or other order details? Please contact our support team immediately. Changes can only be made before your order is dispatched.

Order Not Delivered?

If your order is delayed or the tracking information appears incorrect, contact our support team. We will coordinate with our courier partner to resolve the issue promptly.

📦 Returns & Refunds

Our return process is quick, transparent, and customer-friendly.

Return Eligibility

Products may be returned within 3 days of delivery if:

  • The wrong product was delivered.
  • The product is defective, damaged, or broken.
  • The product significantly differs from its description.

How to Request a Return

  1. Go to My Orders.
  2. Select the product.
  3. Click Request Return.
  4. Upload photos or videos for faster approval.

Refund Timeline

After the returned product has been picked up and successfully inspected:

  • Refunds are processed within 5–10 business days.
  • The refund will be credited to your original payment method.

🚚 Shipping & Delivery

We offer delivery across India, covering major cities and serviceable PIN codes.

Estimated Delivery Time

  • Metro Cities: 4–5 business days
  • Non-Metro Areas: 7–10 business days

Shipping Charges

Shipping charges are displayed during checkout. Orders below ₹999 may incur shipping charges, depending on the product, seller, and company shipping policy.

💳 Payment & Billing Support

Your transactions are protected using secure, encrypted payment gateways.

Accepted Payment Methods

  • UPI (Google Pay, PhonePe, Paytm, BHIM)
  • Debit Cards
  • Credit Cards
  • Net Banking
  • Digital Wallets
  • EMI (Available on selected bank cards)

If your payment fails but the amount has been debited, your bank will automatically process the refund within 5–10 business days.

👤 Account & Profile

Manage your AviriseMart account with ease.

  • Update your name, email address, and phone number.
  • Save multiple delivery addresses.
  • View your complete order history.
  • Manage email and SMS notifications.
  • Reset your password anytime.

📞 Need Help? Contact Us

Our customer support team is always ready to assist you.

Home Shop Cart Account
Main Menu
Shopping Cart (0)

No products in the cart. No products in the cart.